Returns & Exchanges
At Aquafun, we want you to love your new style, which is why we offer a 30-day window for hassle-free returns or exchanges on all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our streamlined process ensures your satisfaction is our top priority.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Items
Place the unwashed and unworn fashion pieces back into their original packaging, ensuring all designer tags remain securely attached.
- 3.Label and Ship
Print the prepaid shipping label provided via email, affix it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.